Terms And Conditions
User agreement
By using the Delishop.asia (“Website”) and our social media pages (“Social Media”) you accept these terms and conditions ("Agreement") and our Privacy Policy. We may change these terms at any time, and changes will be posted on the Website. By continuing to use the Website, you agree to be bound by the changes.
Registration
You must be a registered member to make orders and access some features of the Website. You will provide us with personal information including your name, address, and a valid email address. You must ensure this information is accurate and current.
By using the Website and its associated functionality, you grant your express consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service, such as receiving reminders that items are in your shopping cart if you leave the page during a transaction.
To register an account and use the Website you must be at least 18 years old and have capacity to enter into a legally binding agreement with us.
Access and use of the Website
You must only use the Website through the interfaces provided by us and in accordance with these terms and any applicable law.
You must not (or attempt to):
- interfere (or attempt to interfere) or disrupt (or attempt to disrupt) our site or the servers or networks that host our site
- use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on our site
- interfere (or attempt to interfere) with security-related or other features of our site
- use, copy or distribute (or attempt to use, copy or distribute) content without our express permission.
We may refer fraudulent or abusive or illegal activity to the relevant authorities. You are solely responsible for the activity that occurs on your account (including orders placed using your account), and you must keep your account password secure. We are not responsible for any unauthorised activity on your account if you fail to keep your account login information secure.
You must not use another member's account without our, and/or the other user’s, express permission. If you suspect or become aware of any unauthorised use of your account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your account (including by changing your password).
We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.
Information on this Website
Information about goods on the Website is based on material provided by suppliers and product manufacturers. Except as required by law we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.
Disclaimer and Liability
To the fullest extent possible at law, we exclude all liability to you or anyone else for loss or damage of any kind or nature relating in any way to the Website including, but not limited to, loss or damage you might suffer as a result of:
errors, mistakes or inaccuracies on the Website or our social media pages; you acting or not acting, on any information contained on or referred to on the Website and/or any linked Website or our social media pages; personal injury or property damage of any nature resulting from your access to or use of the Website; any unauthorised access to or use of our secure servers and/or personal information; any interruption or cessation of transmission to or from the Website; any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through our Website by any third party; and/or the quality of any product or service of any linked sites. Where any law provides a guarantee which may not be lawfully excluded, our liability will be limited to that provided by law.
Except as required by law, in no event shall we be liable for any loss or any special, incidental or consequential damages arising out of or in connection with our Website or this Agreement (however arising, including negligence). You agree to accept sole responsibility for the legality of your actions under the laws that apply to you. You agree that we have no responsibility for the legality of your actions.
Order Acceptance & Pricing
You are responsible for all orders placed on your account, including for any discrepancies or errors in your order caused by you.
Please note that in case when an order cannot be processed for various reasons. The site reserves the right to refuse or cancel any order for any reason at any time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before we accept the order.
We try, strive or are determined to provide the most accurate pricing information on the site to our users; however, errors may still occur, such as in case when the price of an item is not displayed correctly on the site. So, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged. You must review your order carefully before placing it. Once an order is confirmed, you are unable to cancel or change it. If you have any problems with your order, then you must go through the normal returns process outlined in in this Agreement. Please note that change of mind returns are given at our absolute discretion. As a general rule, we will not change or replace your order where you have made an error.
Discounts
Any special offers, promotional deals and money-off vouchers (hereinafter the “Discounts”) shall only be valid during the period of validity and subject to the conditions of each offer. Discounts may not under any circumstance be converted into a sum of money which is reimbursable or payable to the Customer. Discounts shall be subtracted from the value of the Customer’s Order excluding the costs of shipping and delivering the order. Discount Code shall not permit discount on already discounted items, in that case discount code shall apply to all non-discounted products available in the customer's basket.
Supply and Delivery of Goods
Subject to this Agreement, we will supply the goods shown on your order confirmation email. We will use our best endeavours to meet stated time-slot for delivery, however we cannot guarantee delivery time-slot will be met. Once the order is successfully delivered, the status of the order will be marked as “delivered” in your account section. You will have 12 hours from the time the order status is marked as "delivered" to raise any issue about the delivery service or delivered products' quality.
Packaging and Labelling
We endeavour to depict goods available for order using accurate images of the goods. At times, however, goods actually delivered may to a small extent differ in appearance and packaging from their appearance in images and photographs on the Website.
We recommend that you read the labels and instructions on foods or other consumables prior to consumption or use.
Goods Out of Stock
We reserve the right to notify you that goods for which you placed orders have become unavailable for reasons beyond our control. You may receive a full refund or coupon credit (at your election) in the event we cannot fulfil your order.
Social Media and Content
You understand that all information, such as comments, messages, text, files, images, photos, video, sounds and other materials ("content") posted on, transmitted through or linked from the Website, our Facebook page, Twitter feed, or forum or other like application or site that allows for the publication of user generated material (“Social Media”), is the sole responsibility of the person from whom such content originated.
You understand that we do not control and are not responsible for content made available through the Website or Social Media unless it originates from us. Consequently, by using our Social Media pages you may be exposed to content provided by third parties that is offensive, indecent, inaccurate, misleading or otherwise objectionable. You use Social Media at your own risk and to the extent permissible at law we do not accept liability in this regard.
As a member or participant on our Social Media pages, you agree that you are responsible for any content submitted, posted or made available through the Website via your account and you must not post (or allow) content to be posted through your account that:
you do not have the right to post; is defamatory or in contempt of any legal or other proceedings; is misleading or deceptive; is offensive or discriminates against any group of persons being a group defined by reference to colour, race, sex, origin, nationality or ethnic or national origins; denounces religious or political beliefs; contains religious or political material; is indecent, obscene, vulgar, pornographic or offensive; infringes any copyright, trade mark, patent or other intellectual property right of another person; contains any unsolicited or unauthorised advertising or promotional material; contains or links to viruses, malware, spyware or similar software; impersonates any person or misrepresents your relationship with any person; We reserve the right, in our absolute discretion, to pre-screen, refuse or remove any content from our Social Media pages without giving any reasons. You understand and agree that we may retain server and backup copies of your submitted content even if you have altered, removed or deleted your content from public display.
Intellectual Property
All intellectual property rights, whether registered or unregistered, content on the site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the site also are protected by copyright and International conventions. All rights are reserved.
You may not:
modify or copy the layout or appearance of the Website nor any computer software or code contained in the Website; and/or Decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website. If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on our Website and developing your ideas and suggestions for improved goods or services we provide.
Transfer and Assignment
You agree and acknowledge that, in the event that we merge, sell or otherwise change control of our company, our business or the Website to a third-party:
We shall be permitted without giving notice or seeking prior consent from you, to disclose the personal information and other data that we have collected from you to the third party; and We shall be entitled to assign the benefit of any agreements we have with you to the third party.
Your Content
When you submit, upload, transmit or display any data, information, media or other content in connection with your use of Delishop (Your Content), you understand and agree that:
you will continue to own and be responsible for Your Content we will not sell Your Content to any third party;
you are giving us and our affiliate companies a perpetual, nonexclusive, transferable, sublicensable, royaltyfree, worldwide license to use Your Content (with no fees or charges payable by us to you) for the purposes of providing, promoting, developing and trying to improve Delishop and our other services, including new services that we may provide in the future. All such use will, to the extent Your Content contains Personal Information, be in accordance with our Delishop Privacy Policy. As part of this license, we and our affiliate companies may, subject to our Delishop Privacy Policy, copy, reproduce, host, store, process, adapt, modify, translate, perform, distribute and publish Your Content worldwide in all media and by all distribution methods, including those that are developed in the future;
you grant other Delishop users a nonexclusive license to access and use Your Content within Delishop, in accordance with these Terms and Delishop's functionalities;
we may share Your Content with third parties that we work with to help provide, promote, develop and improve Delishop in accordance with the Delishop Privacy Policy;
we may use the name that you submit in connection with Your Content (whether that be your account name, real name or otherwise); and you will comply with these Terms, including our Delishop Acceptable Use Policy, in your submission of Your Content.
We reserve the right to block or remove Your Content for any reason, including as is in our opinion appropriate, as required by applicable laws and regulations or in accordance with the Copyright Policy. We reserve the right to artificially manipulate the visibility, status, or rank of Your Content on Delishop.
In addition, you agree that we and our affiliate companies (subject to these Terms, our Delishop Privacy Policy and applicable laws and regulations):
using Delishop; may be required to retain or disclose Your Content: (a) in order to comply with applicable laws or regulations; (b) in order to comply with a court order, subpoena or other legal process; (c) in order to respond to a lawful request by a government authority, law enforcement agency or similar body (whether situated in your jurisdiction or elsewhere); or (d) where we believe it is reasonably necessary to comply with applicable laws or regulations, in each case whether such applicable law or regulation, legal process or government body is of your jurisdiction or elsewhere; may be required to retain or disclose Your Content in order to enforce these Terms or to protect any rights, property or safety of ours, our affiliate companies or other users of Delishop. You understand that even if you seek to delete Your Content from Delishop, it may as a technical and administrative matter take some time or not be possible to achieve this for example, we may not be able to prevent any third party from storing or using any of Your Content that you have made public via Delishop. Further information on your rights in relation to Your Content are set out in our Delishop Privacy Policy.
Responsibility for Your Content
You are solely responsible for Your Content. We are not responsible for maintaining a backup of Your Content we recommend that you keep a backup copy of it at all times.
You must at all times ensure that: (a) you have the rights required to copy, process, transmit, access, publish, display and use Your Content, and to grant us and other third parties the rights as set out in these Terms; and (b) Your Content (and our use of Your Content in accordance with these Terms) does not infringe or violate any applicable laws or regulations or the rights of any person.
Use of Your Device by Delishop
In order for us to provide Delishop to you, we may require virtual access to and/or use of your relevant device (e.g. mobile phone, tablet or desktop computer) that you use to access Delishop for example, we may need to use your device's processor and storage to complete the relevant Delishop Software installation, or we may need to access your contact list to provide certain interactive functions within Delishop.
We will provide further information regarding how Delishop uses and accesses your device within Delishop or in another manner (e.g. via the relevant app store as part of the installation process for Delishop on your device). You agree to give us such access to and use of your device, and you acknowledge that if you do not provide us with such right of use or access, we may not be able to provide Delishop (or certain features within Delishop) to you.
Any Personal Information (as defined in the Delishop Privacy Policy) that we use or access within your device will be treated in accordance with these Terms, including our Delishop Privacy Policy.
You may need an adequate internet connection in order to authenticate your Delishop account or use Delishop. You may also be required to activate certain functionalities within Delishop in the manner described within Delishop. You may not be able to use certain functionalities within Delishop if you do not comply with such requirements.
Please note that we are not responsible for any third party charges you incur (including any charges from your internet and telecommunication services providers) in relation to or arising from your use of Delishop or Delishop Software.
Third Party Software and Connectivity
You are solely responsible for any software (whether your own software or software supplied by third parties) used by you in connection with your use of Delishop, including any third party software or services made available to you through Delishop, such as Mini Programs made available on the Delishop Mini Programs Platform (Third Party Software) and payment partners.
Please note that we are not responsible for and are not liable for any damages or losses arising from your use of the Third Party Software and we do not endorse, support or guarantee the quality, reliability or suitability of any Third Party Software. You must comply with any terms and conditions applicable to Third Party Software. We do not provide any technical support for any Third Party Software. Please contact the relevant supplying third party for such technical support.
You will need an adequate internet connection in order to authenticate your Delishop account or use Delishop. You may also be required to activate certain functionalities within Delishop in the manner described within Delishop. You may not be able to use certain features within Delishop if you do not comply with such requirements. Please note that we are not responsible for any third party charges you incur (including any charges from your internet and telecommunication services providers) in relation to or arising from your use of Delishop or Delishop Software.
Warranty and Disclaimer
We warrant to you that we will provide Delishop using reasonable care and skill.
Apart from this warranty, to the extent permitted by applicable laws and regulations, Delishop (including any Delishop software) is provided on an as is and as available basis and neither us nor any of our affiliate companies make any representation or warranty or give any undertaking in relation to Delishop, any Delishop software or any data, media or other content submitted, transmitted or displayed by Delishop, including: (a) any representation, warranty or undertaking that Delishop or Delishop software will be uninterrupted, secure or errorfree or free from viruses; (b) that Delishop or Delishop software will be compatible with your device; or (c) that Delishop or Delishop software will be of merchantable quality, fit for a particular purpose or not infringe the intellectual property rights of any person. To the extent permitted by applicable laws and regulations, you waive any and all implied representations, warranties and undertakings. As set out in the Third Party Content and Services and Third Party Software sections of these Terms, various third parties may provide certain content, services or software within Delishop. These terms govern the relationship between you and us (and, where relevant, our affiliate companies). Your dealings with all third parties (including those found through, promoted through, accessed via hyperlink through or otherwise through Delishop), are solely between you and the relevant third party. Subject to mandatory applicable laws and regulations, we and our affiliate companies have no liability to you in relation to any third parties (including any content, services or software provided by such third parties within Delishop), not with standing your engagement with any such third parties through Delishop.
Termination
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this agreement, you shall immediately cease all access to and use of the site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including but not limited to payment obligations) of the parties arising before the date of termination. You furthermore agree that the site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the site or with any terms, conditions, rules, policies, guidelines, or practices of Delishop, in operating the site, your sole and exclusive remedy is to discontinue using the site.
These Terms will apply to your use of Delishop until your access to Delishop is terminated by either you or us.
You may terminate your use of Delishop, or any of the services accessible therein, at any time (including if we have told you about an upcoming change to all or part of Delishop or these Terms which you do not agree to). If the terminated service is a paid service, we may deduct from any refund a reasonable proportion of such fee as compensation for the costs incurred by us in ending the relevant service.
We may suspend or terminate your access to your account or any or all of Delishop:
if we under take maintenance or support of Delishop; to make changes to Delishop as notified by us to you
if we reasonably believe that you have breached these Terms
if your use of Delishop creates risk for us or for other users of Delishop, gives rise to a threat of potential third party claims against us or is potentially damaging to our reputation;
if you fail to use Delishop for a prolonged period
if such suspension or termination is required due to Applicable Laws; or to the extent permitted by applicable laws and regulations, for any other reason in our sole and absolute discretion, and where reasonably practicable, we will give you advance notice of any suspension or termination.
If we suspend your access to any or all of Delishop then, to the extent permitted by applicable laws and regulations in your jurisdiction: (a) you remain responsible for all fees accrued through the date of suspension (including where the fees were incurred before suspension date but performance of the relevant obligations were after the suspension date); and (b) you remain responsible for any applicable fees for any part of Delishop to which you continue to have access.
If your access to Delishop is terminated (in whole or in part) by you or us, you agree that: (a) all of your rights under these Terms will terminate; (b) you remain responsible for all fees accrued through the date of termination (including where the fees were incurred before termination date but performance of the relevant obligations were after the termination date); and (c) you will immediately permanently delete all copies of Delishop Software to which the termination relates and you will immediately cease accessing and using any such Delishop Software. Retention and backup of Your Content
Following termination of these Terms, we will only retain and use Your Content in accordance with these Terms and, to the extent Your Content includes Personal Information, the Delishop Privacy Policy. Subject to the Delishop Privacy Policy and applicable laws and regulations in your jurisdiction, where we suspend or terminate all or part of Delishop, or where your access to Delishop is terminated by you or us, we do not guarantee that we will be able to return any of Your Content back to you and we may permanently delete Your Content without notice to you at any time after termination. Please ensure that you regularly back up Your Content.
Collection of Personal Information
Delishop will never sell, share or trade customers' personal information collected online with third parties. Personal information collected online will only be disclosed within our company and to third parties for the purposes for which it was collected, as authorized and consented by you. When you register on our app, the personal information we collect may include your:
- Name
- Phone number
- Address
- Date of Birth
- Email Address (Optional)
- Gender (Optional)
The mandatory personal information we collect from you will be used and or shared within our corporate group and with third parties for one of the following purposes:
- To deliver products that you purchase online. For example, we may pass your name, phone number, and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you
- To inform and update you on the delivery of the product and for customer support purposes
- To process your orders and to provide you with the services and information offered through our app and which you may request
- To allow us to administer your registered account with us
The personal information such as location, gender, date of birth, health data are used to carry out research on our users' demographics and for us to send you suggestions or information in the form of promotional emails, SMS, or App notifications which we think you may find useful, thereby, enhancing your experience when you visit our app.
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
- Information regarding your location
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Subscription to our marketing and promotional materials
In addition to the personal information outlined above, when you register a Delishop account with us, you agree to subscribe to our marketing and or promotional materials. You can always choose to unsubscribe from marketing information at any time by turning off these notifications in the app settings.
Accessing and Updating Your Personal Information
You can access and update your personal information anytime by accessing your account on Delishop's app.
Disclosure of Personal Information
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Company will disclose Your Personal Data required by Our Payment Gateway Partner without noticed which needed to proceed online transaction. The use of your personal information (including your sensitive personal information, if any) is to improve app services.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
Delishop ensures that all data collected will be safely and securely stored. We protect your personal data by:
- Allowing access to personal data only via passwords
- Maintaining technology products to prevent unauthorized computer access
- Securely destroying your personal data when it is no longer needed for our record retention purposes
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
General
We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control.
If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.
Privacy and Personal information
If you provide us with any personal information our Privacy Policy will govern how we will use or disclose that information. Please review and understand our Privacy Policy.
Privacy Policy
What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used to improve customer service, to process transactions and to administer a contest, promotion, survey or other site features. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased item or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our site is hosted on a secure https with SSL certificate for data encryption.
Do we use cookies?
Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We therefore will not distribute your personal information to outside parties without your consent. All users of our site may make any changes to their information at anytime by logging into their accounts. Our website, products and services are all directed to people who are at least 13 years old or older.
Your data deletion request
You may ask us to delete or remove your Personal Data by emailing to [email protected] and provide us your account ID to remove. Please make sure you delete any linked bank account or card from your account before emailing the account deletion request to us.
Changes to our Privacy Policy:
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on April 4, 2023.
Contacting us if there are any questions regarding this privacy policy.
You may contact us using the information below:
DELISHOP | Online Supermarket and Delivery Service Phnom Penh, Cambodia
T: 081 999 405 | E: [email protected] | https://delishop.asia/